Refund & Returns Policy

At AllDent, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with a product, please review our refund and return policy below.

1. Eligibility for Returns

You may return a product if:

• It is in its original condition and unused.

• It is returned within [14] days of the purchase date.

• It is accompanied by the original receipt or proof of purchase.

Certain items, such as customized products, opened hygiene-related items, or perishable goods, may not be eligible for return.

2. Refund Process

If your return is approved:

• Refunds will be processed within [X] business days after we receive the returned product.

• Refunds will be issued via the original payment method.

• Shipping fees are non-refundable, except in cases of defective or incorrect items.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [Your Email] with proof of the defect.

4. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products due to customer misuse.

• Items without original packaging or labels.

• Discounted or clearance items (unless defective).